Position: Instructional Designer

Location: Pleasanton, CA - Hybrid (3 days on site; 2 days remote)

Hours: M-F 8:00 AM - 5:00 PM

Temp until November

Position Summary:

The temporary Instructional Designer is responsible for designing and developing training materials tailored to diverse audiences, creating exams and assessments to measure learning outcomes, and updating procedures to ensure ongoing relevance and effectiveness. This roles collaborates closely with business partners to support organizational initiatives and contributes to key projects that deliver growth and development across the organization.

Essential Functions & Responsibilities:

• Designs, develops, and evaluates eCourses, media (video and audio), training materials, training classes, and training procedures.
• Administrative tasks such as administering the learning management system and completing help desk tickets.
• Assist with conducting training for projects. May include leading a 30-minute training session, or being a producer for virtual training sessions.
• Work with business partners and classroom facilitators to ensure materials are effective and up-to-date.
• Tracks the progress of trainees through routine tests, observation, and feedback from supervisors; evaluates the effectiveness of the current training.

Requirements:

• Three or more years of experience creating learning content with software including Microsoft products, Articulate products, and Adobe Creative Cloud Suite.
• Education- (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree.
• Experience in a credit union or financial industry preferred.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.